Call Center Executives

Job highlights

• Handle escalation calls and report to the supervisor immediately where required . Should be flexible to work on rotational shifts depending upon everyday call ratio . Seize opportunities to upsell products where required
• Required Skills: .

Call Center Executives

Roles Responsibilities:

• Handle inbound and outbound calls from customers and vendors
• Report to Call centre head with DCR ( daily call report )
• Handle escalation calls and report to the supervisor immediately where required
• Should be flexible to work on rotational shifts depending upon everyday call ratio
• Seize opportunities to upsell products where required

Required Skills:

• Excellent communication skills
• Experience in handling inbound/ outbound calls
• willing to work in flexible shifts
• Fluency in Tamil and English
• Hindi will be an added advantage

Job Category: Sales Marketing

Job Type: Full-Time

Job Location: Chennai

Experience: 1-3 Years

Level: Mid Senior

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.