P
PT Mitracomm Ekasarana
CALL CENTER INBOUND
22 days ago
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Important information
Contract type:
Freelance / Contract
Salary:
IDR 68,400,000 / year
Location:
Jakarta, Indonesia
Work mode:
Onsite
Published on:
6 October 2026
What they need
Jobdesk:
- Menerima dan menangani panggilan masuk dari pelanggan.
- Memberikan informasi terkait pengiriman, status paket, dan layanan JNE.
- Menangani pertanyaan, keluhan, serta memberikan solusi kepada pelanggan.
- Melakukan pencatatan dan follow-up sesuai prosedur perusahaan.
Kualifikasi:
- Minimal pendidikan D-3 atau Sarjana (S1) semua Jurusan.
- Memiliki pengalaman kerja sebagai Agent Call Center Inbound
- Memiliki komunikasi yang baik, ramah, dan percaya diri.
- Mampu menggunakan komputer dan aplikasi dasar.
- Bersedia bekerja dengan sistem shift.
- Berorientasi pada pelayanan dan mampu bekerja dengan target.
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