Call Center Representative-a

Voice/Non-Voice Agent

Onsite | Up to ₱26,000/month | Full-time

COMPENSATION & BENEFITS

• Up to ₱26,000 monthly basic salary
• Performance-based incentives and bonuses
• Paid training and upskilling programs
• Clear career growth opportunities

ROLE SUMMARY

The Customer Support Representative will handle customer inquiries, provide accurate information, and resolve concerns in a timely and professional manner. You will ensure every customer receives excellent service through clear communication and effective problem resolution.

WHAT YOU WILL DO

• Handle customer inquiries via phone, chat, or email
• Provide accurate information and solutions to customer concerns
• Resolve issues professionally and efficiently
• Maintain excellent customer service
• Document customer interactions accurately
• Escalate complex concerns when necessary
• Meet quality and productivity targets

QUALIFICATIONS

• College or Senior High School graduate
• No BPO experience required
• Good English communication skills
• Basic computer skills and ability to multitask
• Willing to work onsite and on shifting schedules

WORK SETUP & TRAINING

• On-site work setup
• Shifting schedule including weekends, nights, and holidays
• Paid training from Day 1

Pay: Php15,000.00 - Php27,000.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person