Call Center Representative

Skip to content

Financing Patient Portal 407-299-7333

• institute of plastic surgery

Facial Plastic Surgery

Brow Lift Chin Implant Ear Pinning Ear Reshaping Earlobe Repair Eyelid Surgery Facelift Fat Transfer Neck Lift Neck Tightening Nose Reshaping Nostril Refinement Oculoplastics Surgical Scar Revision Under Eye Surgery

Body Plastic Surgery

Arm Lift Breast Lift Breast Augmentation Breast Reduction Fat Transfer Gluteal Enhancement Gluteal Reduction Liposuction Surgical Scar Revision Tubular Breast Correction Tummy Tuck

Laser/Light Therapy

AuraLux Laser Blue Light Therapy Fractionated CO2 Laser IPL (Intense Pulsed Light) Laser Hair Removal Morpheus8 Skin Remodeling PicoWay Laser Pulsed Dye Laser UltraClear Laser

Injectables

BOTOX® DAXXIFY® Dysport® Jeuveau® JUVÉDERM® Filler Radiesse® Restylane Filler RHA® Filler Sculptra

Skin Vibrancy

Chemical Peels Dermabrasion Microneedling PRP (Platelet Rich Plasma) SkinCeuticals® Professional Skincare Topical Skin Brightening Rx

• dermatology & allergy

Skin Conditions

Acne Brown Spots Cold Sores Dermatitis Eczema Excess Sweat Fungal Infections Hives Psoriasis Rashes Rosacea Shingles Skin Tag Warts Yeast Infection

Skin Cancer

Actinic Keratosis Annual Skin Exam Basal Cell Carcinoma Melanoma Mole Check Squamous Cell Carcinoma

Cosmetic Skin Conditions

Brown Spots Excess Sweat Skin Tag

Allergies & Asthma

Anaphylaxis Asthma Drug Allergies Dust Allergies Food Allergies Hay Fever Patch Testing Pet Allergies Rhinitis Sinusitis Skin Allergies

• locations
• our team
• patient resources
• Book Appointment
• Locations
• Patient Resources
• Dermatology
• Allergy & Asthma
• Cosmetic Dermatology
• Plastic Surgery
• About
• Our Team
• Careers
• Patient Portal
• Financing
• Make Payment

What are you looking for?

Call Center Representative

See all Careers

Call Center Representative

See all Careers

Your Role

• Answer and respond to a high volume of patient calls servicing 25 office locations
• Greet patients when they call
• Schedule appointments and follow up visits for new and existing patients
• Utilize electronic records system to create and update patient information
• Collect basic patient and insurance information
• Monitor where and when physicians are scheduled, what procedures they perform, and what insurances are accepted
• Assist patients with locating an office nearest them that can meet their needs
• Assist patients with relevant office location directions as needed
• Call patients and assist with rescheduling needs as they arise
• Take messages for office locations as needed and relay them to the appropriate location or physician
• Routine cleaning of the office space, kitchen, etc.
• Abide by HIPAA, and other relevant medical office regulations

Your Qualifications

• High School Diploma
• Experience handling high volume calls efficiently
• Good listening skills
• Great communication skills
• A positive attitude
• Ability to work as part of a team
• Ability to multitask
• Ability to make patients feel comfortable, welcome, and heard
• Prior customer service experience a plus
• Must be able to operate as a team player

Location Flexibility

Health Benefits

Half-Day Fridays

Mid Florida Dermatology is an Equal Opportunity Employer and makes employment decisions on the basis of merit. Mid Florida Dermatology policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by federal, state or local laws. 
All such discrimination is unlawful.

Apply for this position

Full Name

Email

Phone

Resume (Optional)

Message

0/500

Practice

• Contact Us
• About
• Locations
• Our Team
• Careers

Services

• Dermatology
• Allergy & Asthma
• Cosmetic Dermatology
• Plastic Surgery

Resources

• Patient Forms
• Insurances Accepted
• Financing
• Accessibility
• Make Payment

Join our mailing list

Processing...

Thank you! Your subscription has been confirmed. You'll hear from us soon.

Insider info on monthly specials, new physicians, services or locations

ErrorHere

Need to talk?

Help us, help you! Give u a call at 1-888-318-3183 and let’s chat, we’re always here to help.