Call Center Representative

• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way

Pay: ₹18,915.09 - ₹31,241.26 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Paid time off

Work Location: In person