Call Center Representative

Job Title: Call Center Representative

Skills: Call Center, Banking

Experience: 3-8 Years

Location: Dallas, TX

We at Coforge are hiring Call Center Representative with the following skillset:

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms.
• Banking client experience highly preferred.

Qualifications

• At least 1 - 3 years of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work