Call Centre Advisor

Southend-on-Sea | Full-Time | Training Provided

Looking for a role where you can build confidence, develop your communication skills and gain valuable work experience?

We're looking for a Call Centre Advisor to join our growing team in Southend-on-Sea.

You'll spend your day speaking with customers, answering questions and helping them understand the products and services available to them. You'll receive full training from the start, so previous call centre experience isn't required.

Responsibilities

• Speaking with customers over the phone
• Understanding their needs and answering questions
• Explaining products and services clearly
• Providing a friendly and professional customer experience
• Developing your sales and communication skills
• Working towards individual and team targets

Ideal Candidate

We're more interested in your attitude and willingness to learn than how much experience you already have.

You could be a good fit if you're:

• Confident speaking with people
• Friendly, positive and approachable
• A good listener and communicator
• Motivated by goals and results
• Reliable and willing to learn
• Comfortable working as part of a team

This could suit someone starting their career, looking for their first full-time opportunity, or coming from retail, hospitality, customer service or sales.

Benefits

• Competitive base pay
• Performance-based bonus opportunities
• Full training provided
• Regular coaching and feedback
• Opportunities for career progression
• Team socials and activities
• Performance incentives and recognition

You'll develop practical experience in customer service, sales, communication and relationship building while working in a supportive, social team.

Apply today for the Call Centre Advisor position in Southend-on-Sea.

Pay: £13.00-£16.00 per hour

Benefits:

• Cycle to work scheme
• Free parking
• Gym membership
• On-site parking

Work authorisation:

• United Kingdom (required)

Work Location: In person