Call Centre Agent

Date posted: October 9 , 2026

Pay: 7,000.00 (ZAR) - 15,000.00 (ZAR) per month

Job description:

Call Centre with a starting basic with and commission .

Campaigns you could fall under

• Discovery Insure
• Discovery life
• Capital legacy Benefactor

Please visit https://mercurygroup.co.za for more info

We also offer sales campaigns with higher basics and lucrative commission's if you have more than two years sales experience as well as if you have zero experience and want to get into the industry .

Core Responsibilities:

• **Making Outbound Calls:**Agents make calls to potential customers (cold calling) or existing customers for various reasons, including sales, customer service, or market research.
• **Generating Leads:**Identifying and qualifying potential customers through outbound calls is a key function.
• **Sales and Upselling/Cross-selling:**Agents may be tasked with selling products or services, as well as offering upgrades or related products.
• **Proactive Customer Support:**Outbound calls can be used to provide proactive customer support, addressing issues or offering solutions before customers even realize they exist.
• **Gathering Feedback:**Agents may call customers to collect feedback on products, services, or the overall customer experience.
• **Follow-up Calls:**Outbound calls can be used to follow up on previous interactions, such as after a purchase or a service appointment.

Job Type: Permanent

Work Location: In person

Pay: R7 000,00 - R15 000,00 per month

Work Location: In person