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Call Centre Agent

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Call Centre Agent

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Call Centre Agent

18 days ago

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Important information


Contract type:

Permanent

Location:

Cape Town, South Africa

Work mode:

Onsite

Published on:

9 October 2026

What they need


We are looking for lead generation contact consultants to generate leads for our clients who are leading financial services brands in the Insurance sector. Therefore your communication skill is essential for the role.

What Does a Financial services Leads Generator Do?

A leads generator is a person who speaks to a potential client, generates interest and passes the lead through to one of our clients. This is the marketing of products and not sales. A lead generator provides a valuable service in enhancing and protecting people’s lives.

Responsibilities

  • Speak to potential clients and generates interest;
  • Ensure that the person qualifies for the product offered;
  • Updates the system with the call outcome;
  • Update information as may be required from time to time;
  • Ensure that the quality of the lead meets the company standard;
  • Uphold the company policies and procedures;
  • Live our core values
  • Protect the company, our clients and the brand at all times
  • Apply exceptional time management skills
  • Ensure that client brand values are upheld through all interactions with relevant consumers

Requirements

  • Great communication skills;
  • Open to learning;
  • Excellent time management;
  • Persuasive skills
  • Enthusiastic
  • Performance and target driven;
  • Capable of handling pressure;
  • Positive attitude;
  • Have self - disciplined and self-belief.
  • Matric or equivalent
  • At least one year’s experience as a call center agent

Salary: Basic plus uncapped commission and weekly incentives.

Hours:

Mondays – Fridays 8am – 5pm

Saturdays – 9am – 1pm (Flexible based on target)

Pay: R5 238,00 per month

Work Location: In person

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