Call Centre Agent - Work from Home

Join the Team Making Real Impact - Every Call, Every Day!

Are you passionate about people, purpose, and creating change?

Advance Impact is one of Australia’s leading tele-fundraising agencies, proudly working with some of the nation’s biggest and most impactful charities. As we continue to grow rapidly, we’re looking for energetic and enthusiastic individuals to join our Call Centre team!

About the Role

This isn’t your average call centre job. You'll be speaking with past, present, and future supporters to raise awareness and much-needed funds for life-changing causes - including protecting human rights, saving endangered wildlife, and supporting vital medical research.

What You’ll Get

• Competitive Pay: Starting at $34.96/hr + Super

• RDO Every Second Friday: That’s a long weekend every two weeks!

• Monday to Friday, 10am–7pm: Keep your weekends free.

• Unmatched Training: Industry-leading support and development from day one.

• Career Growth: Opportunities to advance through support roles.

• Supportive Culture: Fun, vibrant team environment where your personality can shine.

Who We’re Looking For

• People-Person – You’re confident, friendly, and thrive on human connection.
• Motivated & Resilient – You’re excited by challenges and keep a positive mindset and love working in a fast paced environment.
• Cause-Driven – You want to do meaningful work that helps others.
• Positive & Proactive – Brings a can-do attitude and good vibes.
• Fundraising Interest – Bonus points if you’ve done it before, but not essential - if you’ve got the personality and drive, we’ll teach you the rest!

What Do I Need?

With this role being remote, you will need some basics in order to fulfil the position and must supply your own material. At a minimum, you will need:

• Fast & Reliable Internet Connection; preferably NBN
• Dedicated, Ergonomic Work Station
• Recent Microsoft Office Suite
• Antivirus Software
• Noise Cancelling Headset

📢 Sound Like You?