Call Centre Associate

Locations: Jurong East / Choa Chu Kang

Highlights:

• Attractive benefit package (AWS + Yearly Performance Bonus + Yearly Increment + Medical Benefits)
• Shift Duties (8am - 5pm, 12pm - 9pm)
• Multiple vacancies!!

Key Responsibilities:

• Be the first point of contact for customers via phone, email, or at the counter
• Answer enquiries, make or change bookings, and handle payments politely and efficiently
• Provide clear information and friendly support to ensure customer satisfaction
• Coordinate with other departments to follow up on requests and ensure smooth operations
• Handle admin tasks such as emails, referrals, and emergency activations
• Keep things organized and ensure customers feel heard and well-supported

Requirements:

• Minimum N Level / NITEC / Higher NITEC with relevant experience or Diploma in any field
• Experience in call centre industry is an advantage
• Friendly, patient, and enjoy helping others
• Able to handle a fast-paced and sometimes high-pressure environment

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

“JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Esther

EA Personnel Reg No: R24120999