ExecutivePlacements.com
Call Centre Consultant
3 months ago
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Important information
Contract type:
Permanent
Location:
Johannesburg, South Africa
Work mode:
Onsite
Published on:
15 August 2026
What they need
Recruiter: Isilumko Staffing (JHB)
Job Ref: 419315
Date posted: Friday, July 24, 2026
Location: Johannesburg, South Africa
SUMMARY: POSITION INFO: Key Responsibilities Manage inbound and outbound customer calls. Provide accurate information on investment banking products and services. Resolve customer queries within agreed turnaround times. Maintain accurate customer records. Escalate complex issues appropriately. Meet SLAs and quality standards. Comply with FICA, FAIS (where applicable), POPIA and internal policies. Maintain confidentiality. Contribute to excellent customer experience.
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