Call Centre Coordinator (2 Years Contract)

Assist and providing of support in monitoring clients' wellbeing through regular check-ins and directing clients to appropriate community resources

Coordinating health and social care administration with various stakeholders.

Maintaining of the updated documentation of care plans

Encouraging and empowering clients towards healthy lifestyle changes

Escalating complex cases to senior coordinators when required.

Ensure consistent service standards, execute daily operational workflows and maintain confidentiality whilst safeguarding client data.

Achieve service levels as determined and maintain low abandoned call rates through efficient call handling.

Support community outreach and engagement efforts as required.

Additional duties may be assigned by your supervisor as required.

Job Requirement:
Min GCE N Level and Above.

Min 4 years working experience contact centre or eldercare experience

Required to work 12 hours rotating shift

To submit your application, please apply online

[email protected]

or call

+(65) 6514 9838

for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900

RN Care

is a recruitment & executive search firm with deep knowledge and understanding of staffing requirements. We pride ourselves in establishing long term partnerships and trust with both employers and talents.

We specialise in Healthcare, IT , Engineering, Life- Science , F&B Roles