Call Centre operations Professional

Role & Responsibilities

1. Managing Entire Early Warning Signal (EWS)Across all the products (Secured & Unsecured)
   

2. Data Analysis & Risk Segmentation on theoverall book.
   

3. Managing Entire Digital Collections (Secured &Unsecured Product) on the overall book.
   

4. Managing Bucket X Call Center
   

5. Call - Center Management
   

6. Managing Bounce & Penal Charges Collection
   

7. Vendor Management, Vendor On-boarding & VendorAudit
   

8. E-Mail, SMS & IVR Template Designing
   

9. Audit & Compliance Related MaterialDesigning
   

Location: Noida

Experience: 5-8 yrs

Education: Graduate

Professional Skills: Debt Collections& Recovery, Digital Collections, Agency Management

Skills: Call Center S/W, Collections Apps,MS Office

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.