Kotak General Insurance
Call Executive
2 months ago
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Important information
Contract type:
Permanent
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
31 August 2026
What they need
Greetings!!!!!
Zurich Kotak General Insurance is hiring Calling agent
Role & responsibilities
- Make outbound calls to customers to promote products/services, collect information, or follow up on inquiries.
- Maintain a professional and positive attitude during all customer interactions. Record details of calls, customer information, and feedback accurately in the system.
- Understand customer needs and recommend appropriate resolutions
- Coordinate with cross functional teams to provide resolution to customer
- Achieve daily/weekly/monthly call targets and quality benchmarks.
- Escalate complex queries to the supervisor when required.
- Maintain confidentiality of customer data and adhere to company policies.
Preferred Candidate
Known Languages: Bengali, Tamil, Kanada, Malayalam, Telugu
Interested candidates can also share their resumes to [email protected]
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