Call Handler -Part time

Job Summary
Beefy's skips are seeking a dedicated and proactive individual to fill the role of part time call handler. The ideal candidate will possess strong communication skills, be able to analyse data effectively, and demonstrate a commitment to providing excellent customer service.

Booking in Skips, liaising with drivers and customers via the telephone and other admin duties.

Responsibilities

• Provide exceptional customer service through effective communication and phone etiquette.
• Handle data entry tasks accurately and efficiently.
• Assist in upselling products or services to enhance customer satisfaction and drive sales.
• Collaborate with team members to ensure seamless operations.
• Maintain organised records and documentation related to customer interactions.
• Hours Monday to Friday 1.30 TO 17.30/18.00
• plus every other Saturday 8.30 TO 13.00

Experience

• Previous experience in a customer service role is preferred.
• Proficiency in English is required.
• Strong data entry skills with attention to detail.
• Ability to communicate clearly and effectively with diverse clientele.
• Experience in upselling or sales is beneficial but not mandatory.
• Must be flexible with hours to cover sickness and holidays

We look forward to welcoming a motivated individual who can contribute positively.

Job Types: Part-time, Permanent

Pay: From £12.75 per hour

Application question(s):

• Only candidates within a 20 mile commute of Swindon will be considered
• Only candidates speaking fluent English will be considered

Licence/Certification:

• Driving Licence (required)

Work Location: In person