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Call Quality Analyst

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Onsite

Call Quality Analyst

Qdegrees Services

Call Quality Analyst

Skills

Compliance

20 days ago

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Important information


Contract type:

Permanent

Salary:

₹200,000 – ₹325,000 / year

Location:

Pune, Maharashtra, India

Work mode:

Onsite

Published on:

7 October 2026

What they need


Monitor and audit customer calls for quality & compliance
Evaluate calls against defined quality parameters
Identify process gaps and provide feedback
Prepare daily/weekly audit reports
Coordinate with Operations for corrective actions

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