Call Sales Agent and Coordinator

Company Description

Lingua Learn is a virtual online training school with over 45 franchise hubs worldwide, delivering more than 50 languages to individual and corporate clients. The company’s franchise model is built around the rapid global expansion of remote work and online language education, focusing on regions with strong growth potential identified through market research. Franchise partners receive exclusive rights to Lingua Learn’s brand and services in their country, along with a comprehensive launch package that includes an e-commerce website, CRM, staff training, and ongoing support in HR, sales, marketing, admin, and academics. Partners also gain access to a global network of 300+ qualified teachers and a full suite of branded course materials covering certified language classes, corporate training, and soft-skills development. Lingua Learn offers a structured, high-support environment for driven partners looking to build and grow language schools in their markets.

Role Description

This is a part-time, remote role for a Call Sales Agent / Coordinator. The role involves handling inbound and outbound calls with prospective and existing clients, providing information about Lingua Learn’s language programs and franchise services, and guiding leads through the sales process.

The Call Sales Agent / Coordinator will qualify leads, schedule consultations or follow-up calls, update CRM records, and coordinate with internal teams to ensure timely responses and smooth onboarding. Day-to-day responsibilities include answering customer inquiries, supporting sales campaigns, following up on warm leads, and providing clear, professional communication that reflects the Lingua Learn brand.

The role requires consistent availability during agreed shifts, accurate documentation of interactions, and proactive coordination to help meet enrollment and franchise growth targets.

Qualifications

• Candidates should possess strong Communication and Customer Service skills, with the ability to handle calls professionally and respond clearly to diverse client needs.
• Candidates should possess Sales skills, including lead qualification, follow-up, and call-based conversion techniques.
• Candidates should possess Insurance or similar service-industry experience, demonstrating comfort with explaining service packages, terms, and benefits over the phone.
• Candidates should possess Training-related skills, such as the ability to understand and relay information about language courses, onboarding processes, and support resources.
• Additional beneficial qualifications include prior experience in call centers or tele-sales, familiarity with CRM systems and basic data entry, reliable internet connectivity and a quiet remote workspace, strong organizational and time-management skills, and proficiency in English (knowledge of additional languages is an advantage).

Please note that only candidates who meet ALL of the above requirements will be considered for this position