Call Service Operator (full time and part time)

Overview

Join our dynamic team as a Call Service Operator, where your communication skills and technical proficiency will be the backbone of our customer support and administrative operations.

To express your interest in this position, please send your name and contact number to [email protected], and we will reach out to you.

Responsibilities

• Answer incoming calls promptly using multi-line phone systems, providing courteous and professional communication.
• Handle phone call management tasks including scheduling appointments, providing information, and resolving basic inquiries.
• Maintain detailed records of all communications through data entry and clerical documentation.
• Support front desk operations by greeting visitors, managing visitor logs, and ensuring a positive first impression.
• Assist in dispatching services or personnel as needed, coordinating with internal teams to meet client needs efficiently.

Skills

• Strong communication skills with excellent phone etiquette and active listening capabilities.
• Technical proficiency in telephony systems, data entry, and clerical processes to ensure smooth operations.
• Demonstrated ability to handle high call volumes efficiently while maintaining professionalism.
• Excellent organizational skills with attention to detail for accurate record keeping and documentation.

Please email your name and phone number to [email protected] if you would like to apply for this position. We’ll contact you as soon as possible.

Pay: $25.65 - $30.90 per hour

Work Location: On the road