Aithent Technologies Private Ltd
Call Support Executive
Skills
2 months ago
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Important information
Contract type:
Permanent, Part time
Location:
Tamil Nadu, India
Work mode:
Onsite
Published on:
12 August 2026
What they need
Call Handling: Answer inbound calls and make outbound follow-ups in fluent Tamil.Query Resolution: Solve customer complaints, service requests, and product questions.Data Updating: Record call logs, customer data, and lead statuses accurately in the computer system or CRM.Escalation: Forward complex or unresolved technical and service problems to senior teams.Targets: Meet daily productivity metrics, call metrics, and customer satisfaction (CSAT) goals.
Pay: ₹18,000.00 - ₹22,000.00 per month
Work Location: In person
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