Calling & Customer Handling

avel Executive – Calling & Customer Handling

Job Responsibilities:

• Make calls to customers and explain tour packages, travel plans, hotels, transportation, and other travel services.
• Handle new customer enquiries and understand their travel requirements.
• Suggest suitable tour packages based on customer needs and budget.
• Handle customer queries, doubts, and booking-related requests professionally.
• Prepare and share quotations with customers and follow up regularly for bookings.
• Coordinate customer bookings, including hotels, transportation, sightseeing, and other travel arrangements.
• Maintain regular communication with confirmed customers before and during their trip.
• Follow up with leads through calls and WhatsApp to generate bookings and conversions.
• Coordinate with hotels, drivers, guides, and other travel service providers.
• Handle customer issues and provide timely support during the travel process.
• Maintain daily records of enquiries, follow-ups, bookings, and customer details.
• Collect customer feedback and maintain good customer relationships.

Pay: ₹8,000.00 - ₹15,000.00 per month

Benefits:

• Paid sick time

Work Location: In person