Calling Executive – Inbound & Outbound

About the Role

We are looking for an enthusiastic and confident Calling Executive to handle inbound and outbound calls, communicate with customers and prospects, generate leads, follow up with existing leads, and support the sales team in converting business opportunities.

Key Responsibilities

• Make outbound calls to prospective customers and generate qualified leads.
• Handle inbound calls and provide relevant information about the company's products and services.
• Follow up with leads through calls and WhatsApp.
• Understand customer requirements and communicate suitable solutions.
• Maintain proper records of calls, leads, follow-ups, and customer responses.
• Schedule product/service demonstrations and meetings for the sales team.
• Regularly follow up with interested and pending leads.
• Coordinate with the sales team for lead conversion.
• Achieve assigned daily, weekly, and monthly calling and lead-generation targets.
• Maintain professional communication with customers and ensure a positive customer experience.
• Prepare basic daily calling and follow-up reports.

Requirements

• Good communication and interpersonal skills.
• Confident and professional telephone manner.
• Basic knowledge of MS Office/Google Sheets and CRM tools.
• Ability to handle multiple calls and follow-ups efficiently.
• Target-oriented and self-motivated.
• Freshers are welcome to apply.
• Candidates with 6 months–2 years of calling, telecalling, customer support, or sales experience will be preferred.
• Hindi and English communication skills are preferred.

Compensation

Salary: Fixed Salary + Performance Incentives
Salary will be based on experience, communication skills, and performance.

Preferred Candidate

We are looking for someone who is:

• Energetic and confident
• Good at convincing and communicating
• Comfortable speaking with new people
• Target-oriented
• Willing to learn and grow in sales
• Able to work independently as well as with a team

Growth Opportunity

The selected candidate will have opportunities to grow into Business Development Executive / Sales Executive / Team Leader roles based on performance.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person