Calvary Resources Customer Service Representative

Calvary Chapel Costa Mesa is a Jesus Formed Community on Mission.

Community, Formation and Mission are the three main ways that we believe we are to live out our discipleship to Jesus. We believe that through Gospel teaching, training, and resources, God’s people are enabled to take their discipleship into their own hands. We do this by living out the listening, serving, and helping posture of Jesus in our church community.

The ministry began with the church located in Costa Mesa, CA and has flourished and expanded into a multifaceted ministry whose influence has reached to the ends of the earth. We have now re-focused as a local Church-centered organization with a goal of forming, resourcing and educating followers of Jesus

Position Summary

Calvary Resources is seeking a dependable and customer-focused Customer Service Representative to join our team. To be successful at this role you will need to have strong communication skills, basic computer proficiency, and a commitment to providing excellent customer service. The ideal candidate will be a minister of the Gospel in this position and will have a strong relationship with Jesus Christ. Their relationship with Christ will be an example to the those they come into contact with.

Responsibilities

• Answer customer phone calls and assist with inquiries in a professional and courteous manner.
• Process customer orders accurately and efficiently.
• Provide product and order information to customers.
• Resolve customer questions and concerns while maintaining a high level of customer satisfaction.
• Work collaboratively with team members to ensure timely order processing.
• Perform general administrative and other related duties as assigned.

Qualifications

• Previous customer service experience preferred.
• Proficiency in Microsoft Office (Word, Excel, and Outlook).
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Positive attitude, reliability, and a willingness to learn.