Camp Boss

• Manage the day-to-day operations of the labour/staff accommodation facility.
• Maintain accurate records of camp occupancy, room allocation, vacancies, check-ins, check-outs, and employee movements.
• Allocate rooms and bed spaces strictly in accordance with approved accommodation plans and company instructions.
• Coordinate regularly with Head Office regarding occupancy, client requirements, maintenance, incidents, staffing, and operational matters.
• Maintain updated resident lists and provide daily, weekly, and monthly occupancy reports as required.
• Conduct routine inspections of rooms, toilets, kitchens, dining areas, corridors, common areas, recreational facilities, and external areas.
• Ensure rooms and common areas are maintained in a clean, hygienic, safe, and orderly condition.
• Identify maintenance issues and immediately raise work requests with the maintenance/facilities team.
• Follow up on maintenance complaints until satisfactory closure.
• Maintain a proper complaint register and ensure resident concerns are addressed promptly.
• Coordinate with housekeeping, maintenance, security, pest control, waste management, laundry, catering, and other service providers.
• Monitor housekeeping standards and cleaning schedules throughout the camp.
• Ensure residents comply with camp rules, accommodation policies, safety requirements, and standards of conduct.
• Take appropriate action and escalate repeated violations or serious disciplinary matters to management.
• Prevent unauthorized persons from occupying or accessing accommodation.
• Coordinate with security personnel regarding access control, visitors, incidents, and resident movements.
• Maintain proper control over room keys, access cards, and other accommodation-related assets.
• Conduct room inspections during check-in and check-out and record damages or missing items.
• Maintain inventories of beds, mattresses, lockers, furniture, appliances, and other camp assets.
• Immediately report damaged, missing, or misused company property.
• Assist with periodic physical asset verification.
• Monitor overcrowding and ensure approved room capacities are not exceeded.
• Support emergency response, evacuation, fire drills, and other camp safety activities.
• Immediately report accidents, emergencies, fights, misconduct, property damage, security incidents, or other significant events to management.
• Coordinate with client representatives regarding their accommodated workforce when required.
• Maintain professional relationships with residents and client representatives while protecting East Ville’s operational requirements and policies.
• Prepare incident reports, inspection reports, occupancy reports, maintenance trackers, and other operational documentation.
• Maintain proper electronic and physical filing of camp records.
• Assist Head Office with documentation, inspections, audits, client visits, and regulatory requirements.
• Monitor consumption and misuse of electricity, water, accommodation assets, and other camp resources and report abnormal usage.
• Ensure notices, instructions, emergency information, and camp rules are properly communicated to residents.
• Maintain discipline within the accommodation while treating all residents professionally and respectfully.
• Be available to respond to urgent camp-related matters outside normal working hours when required.
• Perform other camp administration and operational duties assigned by management.

Desired Candidate Profile

• Minimum 2–8 years of experience in labour accommodation, staff accommodation, camp administration, facilities management, hospitality, or a similar operational role.
• Previous UAE/GCC labour camp experience is strongly preferred.
• Good understanding of day-to-day labour accommodation operations.
• Experience managing large numbers of residents is preferred.
• Strong administrative, record-keeping, and reporting skills.
• Good working knowledge of Microsoft Excel, Word, email, and basic computer applications.
• Comfortable using digital camp management, CAFM, access-control, or accommodation management systems.
• Ability to maintain accurate occupancy, room allocation, asset, complaint, and maintenance records.
• Strong coordination and follow-up skills.
• Able to coordinate effectively with Head Office, clients, maintenance teams, security, housekeeping, and service providers.
• Good communication skills in English; knowledge of Hindi, Urdu, Malayalam, or other commonly spoken workforce languages is an advantage.
• Strong interpersonal skills and ability to communicate effectively with employees from different nationalities and backgrounds.
• Firm and disciplined while remaining professional and respectful.
• Capable of handling complaints, disputes, and difficult situations calmly.
• Strong attention to cleanliness, hygiene, safety, and accommodation standards.
• Able to identify problems quickly and escalate matters appropriately.
• High level of honesty, integrity, accountability, and responsibility.
• Willing to reside at or near the assigned camp and work flexible hours when operationally required.
• Valid UAE driving license is an advantage.