Campaign Coordinator (Admin & Customer Support)

About the role

We are looking for a detail-oriented and organized Campaign Coordinator to support the planning, setup, and execution of marketing campaigns. In this role, you will manage campaign data, schedule campaigns, monitor responses, and help ensure all communications are delivered accurately and on time. This is a great opportunity for someone who enjoys administrative work, data management, and customer communication while working in a fast-paced environment.

Key responsibilities

• Upload and maintain contact lists for various campaigns and clients.
• Review contact information to ensure accuracy and remove duplicate records.
• Create campaign messages or select from approved templates.
• Submit campaign content for review and approval before launch.
• Schedule and send campaigns according to approved timelines.
• Monitor incoming responses and reply using approved guidelines.
• Escalate customer inquiries, issues, or opportunities to the appropriate team.
• Maintain campaign records and prepare basic activity and performance reports.

About you

• Previous experience in administration, data entry, marketing, campaign coordination, or customer support is an advantage.
• With Healthcare Experience
• Strong written English communication skills.
• Excellent attention to detail and data accuracy.
• Proficiency in Microsoft Excel, Google Sheets, or similar tools.
• Ability to follow processes and approval workflows consistently.
• Professional and friendly communication skills.
• Strong organizational skills with the ability to manage multiple tasks and campaigns simultaneously.