Campaign Coordinator

What to Expect

Tesla is looking for experienced and customer-focused Campaign Coordinators to join a specialized campaign team supporting Energy Service Initiatives. This team will coordinate high-volume replacement campaigns across our fleet while moving work from a reactive model to a proactive, priority-based scheduling model.

The primary job is to own readiness across design, permitting, and other milestones; escalate blockers before they impact customers or crews; build repeatable processes and templates; and partner with Field Service so specialized crews can execute reliably. Applicants should be reliable multi-taskers who put customer experience first and have what it takes to accelerate the world towards a more sustainable future.

What You'll Do

• Own campaign readiness for Energy Campaigns and Initiatives—confirm design, permitting, and other milestones are complete before scheduling or dispatch
• Coordinate daily/weekly campaign workflow for specialized Field Service Technician crews, keeping schedules accurate and aligned to priority
• Drive the handoff from reactive work toward proactive, priority-based outreach and scheduling as automation and process mature
• Contribute to developing and recommending campaign processes, playbooks and templates to standardize workflows and establish a clear foundation for automation
• Identify escalation triggers at known failure points (readiness gaps, permitting delays, customer blockers, incomplete design, etc.) and drive resolution with the right owners
• Collaborate with Field Managers, FST crews, operations partners, and cross-functional teams to meet campaign volume and service objectives
• Continuously improve campaign operations; support future initiatives beyond the initial scope as the specialized campaign team scales

What You'll Bring

• Technical degree, or equivalent experience
• Experience in maintenance planning, project coordination, campaign operations, or customer operations in a high-volume environment
• Preferred background in energy storage, Powerwall / residential energy products, utility or field service operations, or related service coordination
• Strong computer skills; comfort with Microsoft Office, cloud-based tools, and scheduling / planning systems (e.g., computerized maintenance management systems (CMMS))
• Evidence of strong organizational skill and a proven track record managing multi-milestone workflows with many handoffs
• Ability to multi-task, prioritize, and work in an extremely fast-paced environment
• Customer-first mentality with clear, professional communication under pressure

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.