Campaign Project Manager

Following the recent acquisition of IPG by Omnicom, MRM Delivery Romania is partnering closely with RAPP to build expanded capabilities across the network. This position is advertised under MRM, will work directly in support of the RAPP team, and reflects the ongoing integration of both organizations.

Who We Are We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that values diversity and emphasizes personal well-being.

How We Do It At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

YOUR ROLE The role will be at RAPP in Bucharest, Romania, which is a part of RAPP Berlin GmbH in Germany.

As a (Senior) Campaign Project Manager, you will serve as a driving force within our Client Services Team, ensuring the seamless operation and growth of your accounts. You will be required to have a thorough understanding of all business areas and will support the Head of the Business Unit across all relevant matters. We are looking for someone with a strong digital and operational background, as the client work that you will manage ranges from digital campaigns, platform builds, data analytics, digital land print marketing campaigns, etc.

This is a multi-tasking role, therefore, excellent communication skills, as well as organizational, financial and time management skills are a must. You will join a dynamic, multi-ethnical, fun team that gives everyone a voice, flexibility and the right to develop in a can-do atmosphere of mutual support.

What To Expect

• Work closely with the Client Partner in business support and account management.
• Strong leadership by steering the account serving team in the right direction and maintaining a good culture among the team members.
• Provide timely responses to client requests.
• Regular conversations with counterparts across several markets and facilitate coordination.
• Schedule client meetings, follow-ups, retrospectives, business reviews and market onboardings.
• Provide input for the creation and execution of client campaign plans.
• Gather data on campaigns to evaluate performance and give recommendations on ways to improve campaign performance.
• Track campaign budgets and financials.
• Developing client presentations, proposals and reports.
• Maintain thorough understanding of account management principles.

Client management & Customer Success

• Build strong partnerships with the client’s strategic leadership team, help them shape their business vision and provide ideas for how technology can achieve that.
• Win the confidence of clients by managing a complex programme of campaign development, keeping the client informed of progress and ensuring that budgets and timelines are fully met.
• Be able to speak with confidence on marketing and on technology.
• Ensure clients are deriving maximum benefit from their solutions.
• Inspire, facilitate, enable and set the agenda for other agency departments, local and global teams, to contribute effectively to the client.
• Ensure the agency has developed and adheres to an achievable program plan. Identify and manage dependencies on client and 3rd party resources.
• Act as a fixer for client issues. Many client issues create opportunities for incremental services; identify and convert those.

Business and Product Development

• Understand strategies, challenges and opportunities within the client’s network.
• Take briefs from clients, but more importantly help them shape briefs and support in transforming their businesses.
• Work with management & key team leads to develop product roadmaps.

Commercial Management

• Develop a detailed financial forecast for clients.
• Develop team resourcing plans to ensure we are correctly resourced to meet client needs profitably.
• Plan and schedule agency ’s work to ensure sign offs and implementation completion at a level that meets our forecast commitments.

Project & Technical Delivery

• Partner with colleagues in programme delivery to ensure your clients have effective and achievable delivery plans.
• Capture and document new client requirements. Brief detailed requirements to the agency teams.
• Act as internal client for delivery teams. Review work-in-progress demos, provide detailed feedback.

Role requirements (experience and qualifications) / What we are looking for

• 6+ years’ experience as Campaign Project Manager / Account Manager, 8+ years in Advertising / Marketing
• University or College degree/diploma in Media, Marketing, Business, Project Management or related field is a plus.
• Excellent English written and verbal communication skills and strong interpersonal skills, allied with the ability to negotiate.
• Strong grasp of digital space, as well as online media jargon and technology.
• Direct client service experience.
• Strong project management expertise; prior experience as a Project Manager is a plus.
• Excellent presentation skills.
• Ability to work under pressure and meet deadlines in a fast-paced creative environment.
• Ability to interact with co-workers effectively and appropriately at a variety of levels, across many disciplines.
• Effective negotiation and problem-solving skills required.
• Highly organized with a keen sense of attention to detail.
• Naturally well organised and unfazed when working towards deadlines
• Demonstrated supervisory, delegation and strong mentorship skills
• Proven track record of client and team success
• Proficient with Microsoft Office Suite.