Campus Director

Job Description – Campus Director | School

Position: Campus Director
Industry: Education / K–12 School
Location: [Location]
Reporting to: Management / Trustee / Principal

Role Objective

To provide strategic and operational leadership for the school campus, ensuring seamless day-to-day operations, student safety, staff discipline, infrastructure management, compliance, stakeholder coordination and an excellent campus experience for students, parents and employees.

Key Responsibilities

1. Campus Operations

• Oversee the overall day-to-day functioning of the campus.
• Ensure smooth coordination between academic, administrative, transport, security, housekeeping, maintenance and support teams.
• Identify operational gaps and implement corrective measures.
• Establish systems, SOPs and accountability mechanisms for campus operations.

2. Administration & Infrastructure

• Monitor maintenance and upkeep of buildings, classrooms, laboratories, playgrounds and common areas.
• Ensure availability and proper functioning of essential facilities, equipment and utilities.
• Coordinate repairs, AMC, vendors and facility-related projects.
• Ensure the campus remains clean, organised, safe and presentable.

3. Safety & Security

• Take overall responsibility for campus safety and security systems.
• Ensure effective security protocols, visitor management and access control.
• Conduct regular safety inspections and emergency preparedness drills.
• Coordinate fire safety, medical emergencies, disaster management and evacuation procedures.
• Ensure child-safety protocols are effectively implemented.

4. Staff & Workforce Management

• Monitor discipline, attendance, punctuality and professional conduct of non-academic and support staff.
• Coordinate manpower planning with HR and school leadership.
• Ensure adequate staffing across critical operational functions.
• Address operational employee issues in coordination with HR.

5. Student Experience

• Ensure a safe, disciplined and student-friendly campus environment.
• Monitor systems related to student movement, recess, dispersal, entry/exit and events.
• Coordinate with the Principal and academic leadership on matters affecting student experience.
• Ensure appropriate escalation and resolution of operational concerns involving students.

6. Parent & Stakeholder Coordination

• Support the school leadership in handling operational concerns raised by parents.
• Coordinate with vendors, contractors, government authorities and external agencies.
• Maintain professional relationships with key campus stakeholders.
• Ensure timely resolution of service-related complaints.

7. Vendor & Cost Management

• Manage and evaluate housekeeping, security, transport, maintenance, catering and other service vendors.
• Monitor vendor performance against agreed SLAs.
• Review quotations and support procurement decisions.
• Control operational costs without compromising safety or service quality.

8. Events & Campus Activities

• Oversee operational planning for annual functions, sports days, exhibitions, seminars and other school events.
• Ensure logistics, crowd management, security, infrastructure and vendor coordination.
• Conduct post-event reviews to identify improvements.

9. Compliance & Documentation

• Ensure operational compliance with applicable regulations and school policies.
• Maintain records relating to safety, facilities, vendors, inspections and incidents.
• Coordinate with HR and management on statutory and regulatory requirements.
• Ensure required licences, certificates and renewals are tracked.

10. Crisis & Incident Management

• Act as a key point of coordination during emergencies and critical incidents.
• Establish escalation protocols and ensure staff understand their responsibilities.
• Maintain incident records and conduct root-cause reviews.
• Recommend preventive measures to management.

11. Reporting & Continuous Improvement

• Prepare periodic campus operations reports for management.
• Track KPIs relating to safety, maintenance, attendance, incidents, vendor performance and operational costs.
• Conduct regular campus audits.
• Identify opportunities to improve efficiency, service quality and campus experience.