Campus Manager

ROOTS INTERNATIONAL SCHOOLS & COLLEGES

Position : Campus Manager

Locations: Lahore Askari Campus & Winchester Campus, Islamabad
Department: Campus Administration / Operations
Employment Type: Full-Time
Reporting To: Head of Operations / Senior Management

Position Overview

We are seeking an experienced, dynamic, and highly organized Campus Manager to oversee the day-to-day academic, administrative, operational, and student-related activities of our Lahore Askari Campus and Winchester Campus, Islamabad.

The Campus Manager will be responsible for ensuring smooth campus operations, maintaining high standards of discipline and service, coordinating with academic and administrative teams, and providing a safe, welcoming, and well-managed environment for students, parents, faculty, and staff.

Key Responsibilities1. Campus Operations

• Oversee the daily operations of the campus and ensure all activities run smoothly and efficiently.
• Ensure classrooms, offices, laboratories, common areas, and other facilities are properly maintained.
• Coordinate with administration, security, transport, housekeeping, maintenance, and other support teams.
• Monitor campus opening and closing procedures.
• Ensure compliance with institutional policies, procedures, and operational standards.
• Identify operational challenges and implement timely solutions.

2. Staff Management

• Supervise administrative and support staff and ensure clear allocation of responsibilities.
• Monitor staff attendance, punctuality, conduct, and performance.
• Address operational issues and coordinate with relevant departments for timely resolution.
• Support staff onboarding, training, and professional development.
• Promote a positive, professional, and collaborative work environment.

3. Student & Parent Relations

• Act as a key point of contact for students and parents regarding campus-related matters.
• Address complaints, concerns, and requests professionally and within defined timelines.
• Maintain strong relationships with parents and ensure a high standard of customer service.
• Support student discipline and welfare initiatives in coordination with academic and pastoral teams.

4. Academic & Campus Coordination

• Coordinate with the Principal, Heads of Departments, teachers, and academic leadership to facilitate smooth academic operations.
• Ensure classrooms and learning spaces are ready and appropriately equipped.
• Support examinations, assessments, orientations, meetings, workshops, and other academic activities.
• Monitor adherence to academic schedules and campus routines.

5. Safety, Security & Compliance

• Ensure implementation of campus safety and security procedures.
• Coordinate with security personnel and monitor campus access control.
• Ensure emergency procedures, fire safety, first aid, and evacuation protocols are properly maintained.
• Report incidents promptly to senior management and maintain appropriate records.
• Ensure compliance with institutional policies and applicable regulatory requirements.

6. Facilities & Maintenance

• Monitor the condition of campus buildings, furniture, equipment, utilities, and other facilities.
• Coordinate maintenance and repair work with relevant teams and vendors.
• Maintain records of maintenance requests and completed work.
• Ensure classrooms, offices, washrooms, common areas, and other campus facilities meet required standards.

7. Events & Activities

• Plan and coordinate campus events, parent meetings, orientations, workshops, ceremonies, and other institutional activities.
• Ensure appropriate arrangements for logistics, security, facilities, and refreshments where required.
• Coordinate with internal departments and external vendors for successful execution of events.

8. Administration & Reporting

• Maintain accurate campus records, registers, reports, and documentation.
• Prepare regular operational and administrative reports for senior management.
• Monitor attendance and other key administrative indicators.
• Manage campus-related budgets and expenses within approved limits.
• Ensure timely communication of important information to relevant stakeholders.

Required Qualifications

• Bachelor's degree in Business Administration, Management, Education, or a related field.
• Master's degree will be an advantage.
• Minimum 2 to 5 years of relevant experience in campus administration, school/college management, education operations, or a similar managerial role.
• Previous experience in a reputable educational institution will be preferred.
• Experience in managing teams and multiple operational functions.

Required Skills & Competencies

• Strong leadership and people-management skills.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Excellent problem-solving and decision-making skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong customer-service orientation.
• Good command of English and Urdu, both written and spoken.
• Proficiency in Microsoft Office / Google Workspace.
• Strong reporting and documentation skills.
• Ability to handle confidential information professionally.

Key Performance Indicators (KPIs)

• Smooth and efficient day-to-day campus operations.
• Student and parent satisfaction.
• Staff attendance, discipline, and performance.
• Timely resolution of operational and administrative issues.
• Campus safety and security compliance.
• Facilities, cleanliness, and maintenance standards.
• Successful execution of campus events and activities.
• Accuracy and timeliness of reports and documentation.
• Compliance with institutional policies and procedures.

Personal Attributes

The ideal candidate should be:

• Professional and well-presented.
• Approachable and service-oriented.
• Responsible and dependable.
• Proactive and solution-focused.
• Calm and composed under pressure.
• A strong team player and leader.
• Excellent in communication and relationship management.
• Able to manage multiple tasks and competing priorities.

Working Locations

The position will support operations at:

• Lahore Askari Campus
• Winchester Campus, Islamabad

Interested candidates should submit their updated CV to:

[email protected]

Please mention “Campus Manager – Lahore Askari / Winchester Islamabad” in the subject line of the email.

Work Location: In person