Campus Technology Support

Salary: Pay Grade 1 Clerical/Paraprofessional: $20,460.00 - $28, 852.00 (commensurate with documented experience)

Employment Period: 186 days

PRIMARY PURPOSE:

Work under general supervision to assist students and teachers in the use of computers and educational software on campus.

QUALIFICATION/EDUCATION:

Education/Certification:

High school diploma or GED

Special Knowledge/Skills:

Ability to use software to develop spreadsheets and databases, and do word processing

Proficient in keyboarding, 10-key numerical data entry, and file maintenance

Ability to meet established deadlines, Ability to work with students and teachers effectively, Effective organizational, communication, and interpersonal skills

Experience:

__1__ year of technology support experience

MAJOR RESPONSIBILITIES AND DUTIES:

Instructional Support

• Assist teachers and students in use of computers, printers, and instructional software.

• Work cooperatively with teachers to identify student hardware and software needs.

• Input data and maintain files on student and faculty devices.

Technical Support

• Perform computer maintenance/inspections on a regular basis.

• Install a variety of computer programs following complex written instructions.

• Identify problems, troubleshoot and resolve routine problems, and arrange for maintenance and repair of computer equipment when needed.

Student Management

• Manage student behavior in classroom settings.

• Help supervise students during arrival and dismissal from school.

Other

• Assist with office and workroom clerical duties as needed.

• Maintain confidentiality.

• Participate in staff development, faculty meetings, and special events as needed.

• Follow district safety protocols and emergency procedures.

WORKING CONDITIONS:

Mental Demands/Physical Demands/Environmental Factors:

Tools/Equipment Used: Standard office equipment including personal computer and peripherals

Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting

Motion: Repetitive hand motions; frequent keyboarding and use of mouse; occasional reaching

Lifting: Occasional light lifting and carrying (less than 15 pounds)

Environment: May work prolonged or irregular hours

Mental Demands: Work with frequent interruptions; maintain emotional control under stress