Capability Manager

• 6 month Contract / Attractive Rates
• Melbourne CBD / Hybrid Work / 2 - 3 Days on Site
• Must have Superannuation or Financial Services Experience

Our client is seeking an experienced Capability Manager to support a major risk and regulatory transformation program. This role will be responsible for developing, coordinating and embedding the capabilities required to uplift risk maturity across the organisation, ensuring leaders and teams have the knowledge, skills, tools and confidence to effectively fulfil their risk responsibilities.

Working closely with Risk, Compliance, program leadership and business stakeholders, you will develop and deliver a structured learning and capability program that translates regulatory requirements into practical, sustainable ways of working.

Key Responsibilities

• Support the development and execution of a structured learning and capability strategy, including learning roadmaps, target audiences, delivery approaches and timelines.
• Design, develop and curate risk and regulatory learning content, including foundational risk modules, program-specific training, presentations, recordings, toolkits, FAQs and briefing materials.
• Manage the end-to-end training operating rhythm, including scheduling, communications, session logistics, learner support and coordination of learning activities across the organisation.
• Establish robust mechanisms for training attendance, completion tracking and effectiveness measurement, maintaining auditable evidence suitable for Risk, Compliance and program governance.
• Partner with Line 1 and Line 2 Risk, Compliance SMEs, business leaders and program stakeholders to ensure learning content reflects regulatory intent and the practical changes required across the business.
• Coordinate SME input and validation of learning materials and capability toolkits prior to release.
• Develop champion or Super User approaches to support adoption of new platforms, frameworks, processes and ways of working.
• Monitor participation, feedback and capability outcomes using structured evaluation measures, continuously improving content and delivery methods to strengthen adoption.
• Manage multiple capability and learning initiatives concurrently within a complex transformation environment.

You will bring:

• Demonstrated experience building and running end-to-end regulatory or risk training programs, including digital learning, presentations, recordings, toolkits and completion evidence.
• Strong experience supporting operational, risk and compliance change, with a focus on building capability and embedding new frameworks and practices.
• Experience designing and delivering learning programs at scale across diverse stakeholder groups.
• Strong capability in learning design, content development and change enablement.
• Experience measuring learning effectiveness through structured evaluation models, metrics, surveys and adoption measures.
• Experience establishing champion, Super User or similar adoption frameworks to embed new platforms and ways of working.
• Strong stakeholder management skills with the ability to work effectively with senior leaders, Risk and Compliance SMEs and transformation teams.
• Excellent written and verbal communication skills, with the ability to translate complex regulatory concepts into clear, practical learning materials.
• Strong planning, analytical, problem-solving and time-management capabilities.
• A proactive and adaptable approach, with the ability to operate effectively in changing environments while maintaining strong attention to detail, governance and risk.
• Tertiary qualifications in business, economics or a related discipline.

Apply now if this role aligns with your skills and experience. For any further questions, please reach out to Peter ([email protected]).