Capacity & Entitlements Manager

About The Role Join our IT Services team as a Capacity & Entitlements Manager. In this role, you will take ownership of monitoring and analyzing infrastructure capacity levels, forecasting future requirements, and optimizing resource utilization across global operations. You will collaborate with IT, Delivery, and Commercial teams to ensure strategic alignment and present detailed capacity reports to senior stakeholders.

This is full-time onsite role based in D.2, HCMC, Vietnam.

About You You’re a strategic thinker with a passion for optimizing IT infrastructure and driving efficiency at a global scale. You bring 5+ years of experience in capacity management or related roles.

You Have

• Technical Expertise: Strong understanding of IT infrastructure, capacity planning tools, and data analysis techniques.
• Analytical Mindset: Ability to interpret complex data and turn it into actionable strategies with familiarity on tools like M365, Power BI, Atlassian Suite.
• Leadership & Influence: Confidence to lead meetings, present to senior stakeholders, and drive initiatives forward.
• Financial Acumen: Experience in budgeting and financial analysis to support strategic decisions.

What sets you apart? You’re proactive, detail-oriented, and excited about shaping Hansen’s future capacity strategy.

Key Responsibilities

• Monitor and analyse current capacity levels of systems and resources.
• Forecast future capacity requirements based on business growth.
• Develop and implement strategies for optimal resource utilization.
• Track and optimize license (entitlements) usage across infrastructure.
• Prepare and present detailed capacity reports to senior management.
• Identify potential capacity risks and develop mitigation strategies.

Benefits And Perks Join us for a rewarding career with competitive compensation, leave entitlements, health coverage, and financial security. Enjoy work-life balance, growth, and recognition for your exceptional performance. Our team will unveil the intricacies of our benefit package during the selection process.

Company Overview Hansen Technologies (ASX: HSN) is a global software and services provider, serving energy, water/utilities, and telecommunications industries. With customers in 80+ countries, we foster collaboration across 26 global offices. From 5G advancements to renewable energy transitions, we empower customers to overcome challenges, innovate, and drive new business models.

At Hansen, we are also embedding AI enablement across our operations. From automating workflows and enhancing service delivery, to driving innovation in customer solutions, AI is shaping the next chapter of how we support our clients. With a focus on operational excellence and innovation, Hansen is using AI not just as a tool, but as a strategic enabler to deliver smarter, faster, and more resilient solutions for the future.

Contact Us If you possess the desired skills and enthusiasm, please “Apply Now” via the link or visit our career page.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status . Visit our website at hansencx.com for more information.