Capacity Manager

Position Summary
Seeking an experienced Performance Tuning & Capacity Monitoring Engineer to support enterprise IT infrastructure and applications through proactive capacity planning, performance optimization, and risk management. The ideal candidate will possess strong expertise in IT Capacity Management, performance monitoring, capacity forecasting, and IT governance frameworks such as ITIL and COBIT.

Key Responsibilities

• Monitor and analyze infrastructure, application, database, and network performance to ensure optimal utilization and service availability.
• Perform capacity planning and forecasting using historical trends, growth projections, and business demand analysis.
• Identify performance bottlenecks and implement tuning recommendations across servers, applications, databases, and cloud environments.
• Develop capacity management strategies aligned with business, technology, and regulatory requirements.
• Establish and maintain capacity dashboards, utilization reports, performance metrics, and KPI tracking.
• Ensure adherence to ITIL Capacity Management processes and industry best practices.
• Support risk assessments and regulatory compliance activities related to technology infrastructure and operational resilience.
• Apply COBIT governance principles to improve IT controls, process maturity, and performance management.
• Conduct statistical and quantitative analysis to predict future resource requirements and capacity risks.
• Collaborate with infrastructure, security, operations, and application support teams to optimize system performance.
• Produce executive-level reports highlighting capacity trends, performance risks, and optimization opportunities.
• Drive knowledge-sharing initiatives and provide guidance to support teams on performance and capacity management practices.
• Participate in incident, problem, and change management activities to minimize service disruptions.
• Recommend automation and monitoring enhancements to improve operational efficiency.

Primary Skills

Performance Tuning, Capacity Monitoring, Capacity Planning, ITIL Capacity Management, COBIT, Information Security Management, Risk & Regulatory Management, Performance Analytics, Statistical Analysis, Infrastructure Monitoring, Reporting & Governance.