Capacity Planner

Key Responsibilities

• Develop short-term and long-term capacity forecasts based on business demand, historical trends, and growth projections.
• Analyze workforce, operational, and production capacity to identify risks, constraints, and opportunities.
• Monitor key performance indicators (KPIs) related to utilization, productivity, throughput, and service levels.
• Collaborate with leadership teams to align capacity plans with organizational objectives.
• Create workforce and resource models to support budgeting and operational planning.
• Identify staffing needs and recommend hiring, scheduling, or resource allocation strategies.
• Conduct scenario planning and what-if analyses to evaluate changing business conditions.
• Prepare regular reports, dashboards, and presentations for leadership review.
• Partner with Finance, Human Resources, Operations, and other stakeholders to support strategic decision-making.
• Continuously improve forecasting methodologies, planning processes, and reporting tools.

Required Qualifications

• Bachelor's degree in Business, Operations Management, Supply Chain, Finance, Statistics, Human Resources, or related field.
• 3+ years of experience in capacity planning, workforce planning, forecasting, operations analysis, or resource management.
• Strong analytical and problem-solving skills.
• Advanced proficiency in Microsoft Excel and reporting tools.
• Experience working with forecasting and planning models.
• Excellent communication and stakeholder management skills.
• Ability to interpret large datasets and translate findings into actionable recommendations.

Preferred Qualifications

• Experience with workforce management, ERP, CRM, or planning systems.
• Knowledge of forecasting methodologies and statistical analysis.
• Experience with Power BI, Tableau, SQL, or similar analytics tools.
• Project management experience.
• APICS, Six Sigma, PMP, or related certification.