Captain/Waiter

About Us

Surrounded by the enchanting hillside greenery and facing the stunning view of Victoria Harbour, Hopewell Hotel is one of the largest 5-star hotels in Hong Kong.

Home to the largest park in Wan Chai, this hotel provides 1,000 guestrooms to fit the needs of all travellers, over 6,500 sq. m. of column-free meetings and convention spaces, various dining and recreational facilities, more than 400 parking spaces with Wan Chai’s largest lifestyle mall, Hopewell Mall.

Join Our Team

If you are looking for a fun and rewarding career opportunity, we now invite you to join us as one of our team members.

Responsibilities:

• Ensure the assigned section is ready for service before each meal period
• Present menu and drink list to guests; provide detailed information and explanation when needed
• Inform guests about the day’s specials/recommended dishes
• Offer menu recommendations upon request
• Take accurate orders
• Communicate order details to kitchen employees; expedite food orders if required; and collect food orders from the kitchen verifying that they are correct
• Check with customers to ensure that they are satisfied with the food and service and take actions in a polite and professional manner
• Be attentive and replenish tea/beverages/drinks when necessary
• Set tables with tableware, decorations, condiments and napkins; remove used tableware/ consumable items from tables
• Provide excellent service to guests
• Upsell restaurant’s buffet, special dishes and drinks
• Perform any ad hoc duties as assigned by the superiors

Requirements:

• Preferably with working experience in the Food & Beverage industry
• Good command of spoken and written English and Cantonese, fluent in Mandarin is a plus
• Familiar with restaurant management software, such as TMS is preferred
• Candidate with more experience may consider as Captain

Benefits:

• 5 Day Work Week
• Birthday Leave
• Group Medical Insurance (For Employee and Employee's Children)
• Dental Care for Employee
• Complimentary Duty Meal
• Transportation Allowance
• Yearly Discretionary Bonus
• Hotel Food & Beverage Discounts
• Good Career Progression & Development

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With a large number of applications received, only shortlisted candidates will be contacted for an interview.

Personal data collected will be treated in strict confidence and used for recruitment purposes only.