Car Service Advisor

Company: Car Times Autolution Sdn Bhd

Working time: 9am to 6pm ( with a day off per week)

Job responsibilities:

• Oversee daily workshop operations and ensure smooth workflow.
• Attend to customers, understand their vehicle concerns and recommend suitable repair or maintenance services.
• Prepare quotations and explain repair costs and service recommendations to customers.
• Coordinate with mechanics and monitor the progress of vehicle repairs.
• Conduct basic vehicle inspection and communicate technical issues to customers.
• Follow up with customers regarding repair status, additional services and vehicle collection.
• Handle customer enquiries and maintain good customer relationships.
• Monitor service quality and ensure work is completed according to company standards.
• Assist in supervising workshop staff and coordinating daily tasks.
• Support sales activities, service packages and upselling when required.
• Handle other duties related to workshop operations as assigned）

Requirements:

At least 3 years of working experience in the related field

Remarks:

Will be training at the other workshops.