Cardiology Front Office Coordinator

Job Title: Cardiology Front Office Coordinator

Company: Summit Cardiovascular Care LLC

Location: Frederick, MD

Job Type: Full-time

About Us

Summit Cardiovascular Care is a growing, patient-centered cardiology practice in Frederick, Maryland dedicated to delivering high-quality, compassionate cardiovascular care. Led by Dr. Sumit Duggal, MD, FACC, RPVI, our practice emphasizes continuity of care, efficiency, and a professional, welcoming environment for patients.

We are seeking a reliable, detail-oriented, and personable Front Office Coordinator to serve as the first point of contact for our patients and support smooth daily clinic operations.

Job Summary

The Cardiology Front Office Coordinator is responsible for managing patient intake, scheduling, insurance verification, and administrative workflow in a fast-paced cardiology office. This role requires strong communication skills, professionalism, and the ability to multitask while maintaining excellent patient service.

Key Responsibilities

Greet patients in a professional, courteous manner

Answer phone calls and manage appointment scheduling

Verify insurance eligibility and benefits

Collect co-pays and process payments

Check patients in and out efficiently

Maintain accurate patient demographic information

Coordinate referrals and prior authorizations

Manage incoming faxes, emails, and medical records requests

Communicate effectively with clinical staff and physicians

Ensure compliance with HIPAA and patient privacy standards

Assist with administrative tasks as needed

Qualifications

Required:

High school diploma or equivalent

At least 1 year of medical front office experience

Strong customer service and communication skills

Basic computer proficiency (Word, Excel, email)

Preferred:

Experience in cardiology or specialty practice

Familiarity with EMR systems (athenaOne or similar)

Knowledge of medical terminology

Experience with insurance verification and prior authorizations

Skills

Fluent in English and Spanish preferred

Professional demeanor

Excellent organizational skills

Ability to multitask in a busy clinic

Strong attention to detail

Team-oriented attitude

Compassionate patient interaction

Benefits

Competitive hourly wage

Paid time off

Professional development opportunities

Friendly, collaborative work environment

How to Apply

Interested candidates should submit a resume through Indeed or email:

[email protected]

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• Paid time off

Application Question(s):

• Which medical front-desk responsibilities have you personally performed? Please select all that apply:

1. check-in/out,
2. scheduling and phones
3. insurance verification
4. copay collection,
5. Referrals
6. prior authorization
7. EMR experience.

• Which electronic health record (EHR/EMR) systems have you used?
• Are you comfortable verifying insurance eligibility/benefits and determining copays, deductibles, and referral requirements?
• Are you comfortable collecting copays and patient balances and explaining them professionally to patients?
• Are you comfortable managing a busy phone line while checking patients in/out and completing other front-desk tasks?
• Describe how you would handle an upset patient who says, “I don't owe this copay and I'm not paying it.”
• In your most recent medical-office position, approximately how many patients were seen each day, and what were your main responsibilities?
• Are you able to reliably commute to the Frederick, Maryland office for this fully in-person position?
• Are you available to work Monday–Friday, approximately 8:00 AM–5:00 PM?
• If offered the position, when could you start?
• Are you bilingual in English and Spanish and comfortable communicating with patients in both languages?

Experience:

• Medical office: 1 year (Preferred)

Work Location: In person