Splendid Hospitality Group
Care Assistant
18 days ago
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Important information
Contract type:
Permanent
Location:
Wrexham, UK
Work mode:
Onsite
Published on:
9 October 2026
What they need
Description
Imagine starting your day with a smile and a kind word that brightens someone else’s morning. As a Care Assistant, you’ll be there to support residents with the little things that matter most. Whether that’s helping with daily routines, assistant with personal care, sharing a laugh over a cup of tea, or simply being a listening ear.
Every day is different. One moment you might be encouraging someone to join an activity they love, the next you’re offering comfort and reassurance to make them feel safe and cared for. You’ll be part of a close-knit team that works together to make our home feel warm and our residents comfortable and safe. In this role, it’s not just about providing care it’s about creating moments of joy, dignity, and connection. You’ll help write the small, meaningful chapters in someone’s story, and in return, you’ll be part of a community that values and supports you too. Please note, that all our roles are subject to an enhanced police check (Disclosure Barring Service – DBS) before employment commences.
What You Will Do In This Splendid Role:
As a Care Assistant, every day is about making a real difference in the lives of our residents. You’ll get to:
Support residents with daily routines such as washing, dressing, and mealtimes
Promote resident dignity which is person centred and respects individual choices
Share moments of laughter, conversation, and companionship
Encourage residents to take part in activities and enjoy their hobbies
Provide comfort and reassurance when residents need a little extra care
Work as part of a close-knit team to make every day safe, joyful, and fulfilling
Ensure all our care is documented and any concerns are escalated to the Nurse in charge
What Makes You Splendid:
You don’t need previous care experience – what matters most is your heart and attitude. You’ll thrive here if you:
Are patient, kind, and genuinely enjoy helping others
Listen carefully, respond with empathy, and build trust with residents
Stay calm under pressure and adapt to different situations • Work well as part of a team but can also use your initiative
Are flexible to work different shifts including weekends and Bank Holidays
For us, it’s not just what you do, but how you do it. Our values guide everything we do and we’d love you to bring them to life every day:
- Open – you welcome others warmly and listen with care
- Nimble – you adapt quickly, always ready to step in where needed
- Brilliant – you go above and beyond to make someone feel valued
- Honest – you’re genuine, trustworthy, and always put people first.
Bring your compassion, energy, and positivity – and together we’ll make every day splendid for our residents
Our Splendid Benefits:
When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer:
- Employee Assistance Programme (EAP)- confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
- Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
- Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
- Life Assurance - peace of mind for you and your loved ones.
- Salary Sacrifice - Car Scheme - our team members can enjoy the ultimate benefit of driving a brand new, fully insured and maintained car for a fixed monthly amount taken from their salary.
- Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
- Pension - auto enrolment into the company pension scheme.
- Learning & Development - opportunities available to progress your skills and career.
About Ullswater Cottage - Care Centre
Ullswater Care Centre is a specialist care setting located in the peaceful village of Pease Pottage, in the heart of West Sussex. We are dedicated to supporting adults living with long-term neurological conditions, offering tailored, compassionate care in a calm and welcoming environment.
Our residents are surrounded by a close-knit community of like-minded individuals, and supported by a highly skilled nursing team who go above and beyond to ensure each person can continue to thrive and live meaningfully every day.
To help residents make the most of each day, we provide a programme of daily entertainment and activities, tailored to suit different abilities and interests. Whether it’s live performances, creative hobbies, or group activities, there’s always something to look forward to.
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