Care Centre Administrator | Receptionist

CARE CENTRE ADMINISTRATOR | RECEPTIONIST

An opportunity to be part of the iconic Holly Lea Village. Set within three glorious acres of peace, tranquility, park-like grounds and birdsong – its Fendalton address provides the perfect haven for resident’s care and wellbeing.

**We are seeking a passionate and dedicated Administrator | Receptionist to join our team. Our boutique Care Centre offers upscale and personalised care which includes memory assisted services.**The position offers competitive remuneration, education support, access to free confidential employee support services, excellent working environment, and a focus on quality.

Key Responsibilities;

• Provide customer service that meets or exceeds stakeholder expectations
• Establishing and maintaining administration systems and processes;
• Maintain resident management systems and databases;
• Provide exceptional & insightful assistance to residents, their family and visitors;
• Answer incoming calls and deal with enquiries;
• Build strong relationships with residents and their families;
• Provide administrative support to the Care Manager and clinical team;
• General ad-hoc duties and responsibilities.

The successful candidate will have

• Welcoming, positive and approachable demeanour;
• Strong interpersonal skills and the ability to build relationships;
• Strong administration skills, ability to multitask and prioritise.
• Proactive with a high level of initiative;
• Ability to work well independently and as part of a team;
• Outstanding communications [written and oral];
• Sound experience in MS Office applications & data management;
• High level of accuracy & attention to detail;
• High standard of personal appearance;
• Experience within industry preferable.

Personal Qualities

• Enthusiastic
• Passionate
• Innovative
• Compassionate
• Interesting and charismatic
• Confident and self-aware
• Detail oriented
• Collaborative team player
• Excellent communicator

Key Role Details

• This is a fixed term full-time role [1 year maternity leave];
• New Zealand residency or a valid work visa is preferred;
• Experience within retirement village or aged care industry preferable.

Generus Living Collection

Holly Lea Village is part of the Generus Living Collection. Generus is a privately owned New Zealand company. Over the last 10 years its team has built a strong reputation for building and managing outstanding retirement villages of impeccable quality in Auckland, Mt Maunganui and Christchurch for the discerning senior market. This privately owned company is offering a unique retirement and care product within the New Zealand setting.