Care Coordinator

Home Care Scheduler / Caregiver Trainer

Confidential Home Care Agency | Austin, TX

Full-Time | In-Office | $35,000-$45,000

Are you an organized, people-focused professional who can keep a busy schedule running smoothly while also helping caregivers become exceptional at what they do?

A well-established and growing home care agency in the Austin area is looking for an experienced Home Care Scheduler / Caregiver Trainer to join our team.

This is a unique opportunity for someone who enjoys both operations and people development. You’ll play a key role in coordinating caregivers and client schedules while also helping ensure our caregivers are properly trained, prepared, and equipped to provide exceptional care.

And if you have HR experience? That’s a HUGE plus.

What You’ll Do

Scheduling & Care Coordination

• Coordinate caregiver schedules for multiple clients and shifts
• Match caregivers with clients based on skills, experience, availability, and client needs
• Handle call-offs, schedule changes, and last-minute staffing needs
• Proactively identify and fill open shifts
• Communicate professionally with caregivers, clients, and families
• Maintain accurate schedules and documentation in our home care software
• Monitor caregiver attendance, reliability, and scheduling concerns
• Work closely with the operations team to ensure excellent client coverage

Caregiver Training & Development

• Conduct caregiver orientations and onboarding
• Provide training on company policies, procedures, and expectations
• Help caregivers understand client-specific care plans and expectations
• Coordinate and/or facilitate ongoing caregiver training
• Identify areas where additional coaching or training may be needed
• Help create a culture of professionalism, accountability, and exceptional client service

HR Support — HUGE PLUS

Candidates with HR experience are strongly encouraged to apply.

Depending on experience, this role may also assist with:

• New-hire onboarding
• Employee documentation
• Background checks and employment verification
• Policy and procedure communication
• Employee relations
• Performance documentation
• Maintaining personnel records
• Compliance-related administrative tasks

What We’re Looking For

We’re looking for someone who is organized, proactive, dependable, and genuinely enjoys working with people.

Ideal candidates will have:

• Previous scheduling, staffing, recruiting, caregiving, or healthcare experience
• Home care or healthcare scheduling experience strongly preferred
• Experience training, onboarding, or developing employees
• Excellent communication and customer service skills
• Strong attention to detail
• Ability to multitask and remain calm when things change quickly
• Strong problem-solving skills
• Excellent follow-through and accountability
• Professional demeanor and strong interpersonal skills
• Comfort working in a fast-paced office environment

HUGE PLUS IF YOU HAVE:

HR experience

We’re especially interested in candidates with experience in:

• Human Resources
• Employee onboarding
• Employee relations
• Healthcare staffing
• Recruiting
• Training and development
• Compliance
• Personnel administration

Experience with home care software such as AxisCare, WellSky/ClearCare, or similar platforms is also a major plus.

What We Offer

• $35,000-$45,000 annually, depending on experience
• Full-time, stable position
• Professional office environment
• Opportunity to grow with an established and expanding organization
• Supportive leadership team
• Meaningful work that directly impacts seniors, families, and caregivers
• Opportunity to expand your responsibilities as the company grows

This Could Be a Great Fit If…

You’re the person everyone comes to when:

“We have a call-off.”

“We need someone trained.”

“This caregiver needs additional coaching.”

“We need to get this new employee onboarded.”

“Something changed and we need to figure it out—now.”

You don’t panic. You solve it.

If you’re an organized, people-oriented professional who loves making things run smoothly—and you have a passion for developing great caregivers—we want to meet you.

Apply today for immediate consideration.

• This is a confidential employer posting. Company information will be provided to qualified candidates during the interview process.

Pay: $35,000.00 per year

Benefits:

• Paid time off

Work Location: In person