Care Coordinator

Job Summary

We're in search of a highly motivated and experienced certified medical assistant or health care professional to join our CHP team as a Care Coordinator. A Care Coordinator serves as the vital connection between our providers, facility care teams, patients, and their families, requiring a great attention to detail, compassionate communication, and dedication to patient care to ensure a seamless experience and high-quality support throughout the care journey. This role will function under the supervision of the Manager of Longitudinal/Transitional CCM Programming. The role requires strong medical terminology and care coordination skills and the ability to collaborate with various departments and staff to achieve department and company goals.

Responsibilities

Below are the roles and responsibilities that the Care Coordinator is expected to fulfill.

● Support Nurse Case Managers with chart creation, data entry, and accurate documentation of patient demographics, medications, and diagnoses.

● Communicate daily with providers, care team members, patients, and families to relay updates, coordinate care, and provide timely follow-up.

● Conduct monthly wellness calls, offering kind and professional support while addressing patient and family needs.

● Maintain patient records in full compliance with HIPAA and organizational policies.

● Help facilitate patient access to medical providers, specialty care, and additional support services.

● Assist with administrative tasks and other duties as assigned to support care coordination efforts.

● Maintain timely and accurate documentation and communicate effectively with all members of the care team regarding patient status.

● Ensure effective communication across all levels of the organization to facilitate teamwork and collaboration.

Skills

● Current Certified Medical Assistant or Associates Degree in a related health care field

● Experience in clinic or long-term care settings within the last 5 years.

● Self-motivated and able to work both independently and in collaboration with others.

● Strong analytical skills with the ability to interpret data and make informed decisions.

● Ability to communicate proficiency through technology and maintain accurate notes and records.

● Ability to maintain confidentiality of all medical, financial, and legal information.

● Exceptional communication skills, both verbal and written.

● Ability to thrive in a fast-paced environment while managing multiple priorities.

● The above job description and skills are intended to describe the general nature and level of work expectations. They are not intended to be construed as an exhaustive list of responsibilities.

Pay: $18.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• Associate (Preferred)

Experience:

• Medical Assistant or Associates in related health care field: 2 years (Preferred)
• Geriatric patient: 1 year (Preferred)
• Care Coordination: 1 year (Preferred)

Ability to Commute:

• Oakbrook Terrace, IL 60181 (Required)

Work Location: In person