Care Coordinator

Overview

Join our dynamic healthcare team as a Care Coordinator, where you will play a vital role in ensuring seamless patient care and efficient clinic operations. This energetic position involves coordinating patient services, managing medical records, and supporting healthcare providers to deliver exceptional care. If you thrive in a fast-paced environment and are passionate about helping others, this opportunity is perfect for you! You will be instrumental in maintaining high standards of patient management, compliance with health regulations, and delivering outstanding customer service.

Duties

• Serve as the primary point of contact for patients, providing excellent customer service via phone and in person
• Schedule appointments, follow-ups, and coordinate patient visits using electronic health records (EHR) and patient management software
• Assist with medical administrative tasks such as data entry, document preparation, and maintaining accurate medical records
• Verify insurance information, process claims, and communicate with health insurance providers to ensure smooth billing procedures
• Maintain strict confidentiality of patient information in accordance with health regulation policies and HIPAA guidelines
• Support healthcare providers by managing electronic health records (EHR), updating patient charts, and ensuring compliance with medical terminology standards
• Collaborate with medical staff to facilitate communication between patients and providers, ensuring all needs are addressed promptly

Requirements

• Proven experience working in a medical office or dental office setting with familiarity in medical administrative support
• Strong knowledge of health regulation policies, including HIPAA compliance and insurance procedures
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) and experience with patient management software or EMR/EHR systems
• Excellent customer service skills with the ability to communicate effectively via phone and client interactions
• Ability to handle multiple tasks efficiently while maintaining attention to detail in typing and documentation
• Knowledge of medical terminology and electronic health records (EHR) management practices
• Prior experience supporting healthcare teams in a busy office environment is preferred
• Strong organizational skills combined with the ability to maintain patient confidentiality at all times

This role offers an engaging environment where your organizational skills and compassionate approach will make a meaningful difference in patients’ lives. We are committed to fostering a supportive workplace that values your contributions while providing opportunities for professional growth.

Pay: $35.45 - $40.65 per hour

Expected hours: 20.0 – 60.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Work Location: Remote