Care Coordinator

Job Summary

We are seeking a dedicated and compassionate Care Coordinator to join our healthcare team. In this vital role, you will serve as a central point of contact for patients, providers, and insurance companies, ensuring seamless coordination of care and efficient management of medical services. Your proactive approach will help improve patient outcomes, enhance communication, and streamline administrative processes. This paid position offers an exciting opportunity to make a meaningful difference in patients’ lives while working in a dynamic healthcare environment.

Duties

• Manage patient appointments, follow-ups, and referrals using electronic health records (EHR) and patient management software
• Serve as the primary liaison between patients, healthcare providers, and insurance companies to facilitate communication and coordinate care plans
• Maintain accurate and confidential medical records in compliance with health regulation policies and privacy standards
• Assist with medical administrative support tasks such as data entry, document preparation, and billing documentation using Microsoft Office tools
• Answer phone calls promptly, providing exceptional customer service and clear information to patients and providers
• Educate patients on health insurance processes, coverage options, and necessary documentation procedures
• Support the implementation of health regulation policies to ensure compliance across all administrative activities

Skills

• Proven experience in a medical office or healthcare administrative role with strong organizational skills
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) for documentation and communication purposes
• Knowledge of health regulation policies related to patient privacy and medical record management (e.g., HIPAA compliance)
• Familiarity with electronic health records (EHR) systems or electronic medical records (EMR) platforms for managing patient data efficiently
• Excellent customer service skills with the ability to communicate effectively via phone and client interactions
• Understanding of medical terminology to accurately interpret clinical information
• Ability to handle sensitive information discreetly while maintaining patient confidentiality
• Experience with health insurance processes including verification, claims submission, and coverage explanation
• Strong typing skills for efficient data entry and documentation tasks

Join us as a Care Coordinator to be at the heart of delivering exceptional healthcare experiences! Your dedication will help ensure patients receive timely care while supporting our team’s commitment to excellence. We value energetic professionals who thrive in fast-paced environments and are eager to make a positive impact every day.

Pay: $24.35 - $29.32 per hour

Work Location: In person