Care Coordinator

Overview

Join our dedicated healthcare team as a Care Coordinator, where you will play a vital role in ensuring seamless patient experiences and efficient medical office operations. This dynamic position offers an opportunity to support patient care, coordinate appointments, and manage medical records with precision and compassion. As a Care Coordinator, you will be the friendly face and organized voice behind the scenes, helping to foster a positive environment for both patients and staff. Your enthusiasm and attention to detail will drive excellent service delivery and contribute to improved health outcomes.

Responsibilities

• Manage patient scheduling, appointment confirmations, and follow-up communications using patient management software and Electronic Health Records (EHR) systems
• Assist with medical administrative support, including data entry, document preparation, and maintaining accurate medical records in compliance with health regulation policies
• Serve as a primary point of contact for patients via phone and client communication channels, addressing inquiries professionally and promptly
• Coordinate with healthcare providers to ensure timely delivery of services while maintaining patient confidentiality at all times
• Support insurance verification processes, explain health insurance policies to patients, and assist with billing inquiries
• Maintain thorough knowledge of medical terminology, health regulations, and EHR/EHR management protocols to ensure accurate documentation
• Provide exceptional customer service by fostering positive interactions that enhance patient satisfaction and trust

Skills

• Proven experience in a medical office or healthcare setting with strong organizational skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for documentation and communication tasks
• Knowledge of health regulation policies and compliance standards relevant to medical practices
• Experience with medical administrative support functions such as appointment scheduling, billing, and insurance verification
• Familiarity with patient management software and Electronic Health Records (EHR/EHR) systems for efficient record keeping
• Excellent phone communication skills combined with clear client communication abilities
• Understanding of medical terminology and health insurance processes to assist patients effectively
• Ability to maintain strict confidentiality of patient information in accordance with privacy laws
• Strong typing skills for accurate data entry and record updates

Embark on a rewarding career as a Care Coordinator where your proactive approach and compassionate service will make a meaningful difference in patients’ lives. We are committed to fostering an inclusive environment that values your expertise while supporting your professional growth.

Pay: $23.00 - $25.00 per hour

Work Location: In person