Care Coordinator

About Goodness & Mercy Healthcare

At Goodness & Mercy Healthcare, we have a passion for delivering comprehensive and robust physical and nursing care support to the elderly and most vulnerable people in the community. Our strap line, ‘putting an extra touch of love into care’, accentuates this passion. We are not just a healthcare organisation; we go over and beyond to provide the best service to our service users. As an organisation, we are committed to fostering an environment which is welcoming, respectful and inclusive for every team member with great opportunity for professional growth. Find your future with us.

The Role

We are looking for an organised, compassionate Care Coordinator to join our dynamic team. You will ensure the smooth day-to-day running of our care operations, acting as a vital link between service users, their families, and healthcare professionals’ team.

Key Responsibilities:

• Manage and schedule staff rotas, matching care workers to clients based on skills, availability, and continuity of care.
• Coordinate personalised care plans and assist with risk assessments.
• Be the primary point of contact for enquiries, handling updates, and responding to rota changes or emergency cover.
• Maintain accurate electronic client and staff records in line with data protection guidelines.
• Assist with care planning, risk assessments, and spot checks to maintain high regulatory standards.

Essential Requirements:

• Previous experience in a Care Coordinator, Senior Carer, Care Supervisor, or similar healthcare role.
• Excellent organisational and interpersonal skills with the ability to multitask in a fast-paced environment.
• Strong, clear communication and problem-solving abilities.
• Prior experience using electronic care planning or rostering systems.
• Good IT literacy and administrative competence.
• Full UK driving licence and access to your own vehicle.
• NVQ / Level 3 in Health and Social Care

Work Authorisation:

• This role is for a locally hired position in the UK. Candidates must have current legal authorisation to work immediately in the United Kingdom.

Pay: £28,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking
• Referral programme

Application question(s):

• Do you have a full driver's Licence and own your own car?

Education:

• Certificate of Higher Education (preferred)

Experience:

• Home care: 3 years (preferred)

Work authorisation:

• United Kingdom (preferred)

Work Location: In person