Care Coordinator

Duties and responsibilities

• Dealing with day-to-day phone calls from service users, families, carer and taking new referrals.
• Provide out of hour on-call support
• Rostering
• Managing the weekly rota by matching the right carers and service users together for the best possible outcomes
• Supporting operations to deliver a good service across our client locations in the community
• Carrying our initial assessment of for new referrals
• Ensure high standard of care is delivered across the board at all times.
• Carry out internal audit and ensure services are in compliance with all CQC regulations.
• Working with the management team to ensure quarterly audit and compliance using appropriate organisation compliance tool.

Desirable

• Health and Social Care Level 3 / 4
• Computer Literate and proficient in Microsoft office applications
• Flexible and reliable
• Driver with clean driving licence
• Previous experiences as a supervisor or high within a domiciliary home care services working with vulnerable adults.

Pay: £13.00 per hour

Work Location: In person