Care Coordinator

Are you an experienced Care Coordinator looking for your next opportunity in a supportive and growing domiciliary care agency?

Careaid Limited is seeking a motivated and organised Care Coordinator to join our friendly team in Bow, London. We are passionate about helping people live safely, independently, and comfortably in their own homes — and we’re looking for someone who shares that commitment.

This is an exciting opportunity for a dedicated professional who thrives in a fast-paced environment and wants to make a real difference in people’s lives.

What You’ll Be Doing

As a Care Coordinator, you will play a vital role in ensuring the smooth delivery of high-quality care services. Your responsibilities will include:

• Accepting care packages and allocating care workers to service users
• Preparing staff rotas and managing scheduling systems
• Monitoring attendance and visit times using electronic monitoring software
• Maintaining accurate care worker and service user records
• Conducting care reviews, spot checks, and risk assessments
• Supporting service quality through telephone monitoring and visits
• Liaising with clients, local authorities, and healthcare professionals
• Supporting recruitment and onboarding of care staff
• Supervising and supporting care workers
• Assisting the Care Manager with the day-to-day running of the branch
• Ensuring compliance with CQC standards and company policies
• Promoting the highest standards of care at all times

What We’re Looking For

✔ Minimum 2 years’ experience as a Care Coordinator within a domiciliary care agency ✔ Strong communication and organisational skills ✔ Ability to multitask and work under pressure ✔ Excellent IT and administrative skills ✔ A proactive, flexible, and team-oriented attitude ✔ Knowledge of care management systems such as Birdie, One Touch, CM2000 is an advantage ✔ Full UK driving licence and access to a vehicle preferred ✔ Willingness to work weekends when required

Why Join Us?

• Be part of a growing and supportive care organisation
• Opportunity to make a meaningful impact in the community
• Friendly and professional working environment
• Career development and ongoing training opportunities

If you are passionate about delivering outstanding care and want to build your career with a company that values its staff, we would love to hear from you.

Pay: £28,000.00-£32,000.00 per year

Benefits:

• Company pension

Work Location: In person