Care Coordinator

Join RMC Senior Health

RMC Senior Health is looking for a dependable, organized, and compassionate Care Coordinator to support our clinical team and help ensure patients receive timely, coordinated, and high-quality care.

The Care Coordinator works closely with the Clinical Director, physicians, patients, families, and care team members to coordinate referrals, documentation, orders, and other day-to-day patient care needs.

What You’ll Do

• Coordinate administrative support for the clinical team and assist with the organization of patient care.
• Answer phones, respond to questions, and provide professional support to patients, families, visitors, providers, and referral sources.
• Process new patient referrals and complete intake activities accurately and within established timelines.
• Coordinate and track physician/provider orders, ensuring required signatures, dates, and documentation are obtained appropriately.
• Assist with tracking recertifications, transfers, resumptions of care, and discharges.
• Review patient charts for required documentation, identify missing information, and assist with prior authorization needs.
• Serve as a key communication link between patients, families, physicians, referral sources, and the clinical care team.
• Maintain accurate, organized, secure, and confidential patient records in accordance with HIPAA and agency requirements.
• Assist the Clinical Director with interdisciplinary team (IDG) meetings, including preparation and scribe support.
• Follow company policies and applicable state and federal regulations while promoting a positive, respectful team culture.
• Complete daily Care Coordinator responsibilities accurately and on time, along with other duties as assigned.

What We’re Looking For

• Strong written and verbal communication skills.
• Excellent organization, attention to detail, and time-management skills.
• Previous healthcare office, medical office, home health, hospice, senior care, or office management experience preferred.
• Comfortable using computers, electronic records, and standard office technology.
• Ability to prioritize multiple tasks and work effectively in a fast-paced environment.
• Professional and compassionate approach when working with patients, families, staff, and the public.
• Commitment to patient confidentiality and HIPAA requirements.
• Valid driver’s license and ability to drive as needed.

Why Join RMC Senior Health?

At RMC Senior Health, our people are at the heart of the care we provide. As a Care Coordinator, you’ll play an important role in supporting our clinical team and helping patients and families receive exceptional care.

Work Environment

This position works primarily in an office setting and may require sitting at a desk for extended periods. The role may involve managing competing priorities and working in a fast-paced environment.

RMC is committed to providing reasonable accommodations to qualified applicants and employees with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable federal and state laws. If reasonable accommodation is needed during the application process or employment, please contact [email protected].