Care Coordinator

Overview
The Care Coordinator plays a vital role in ensuring that patients receive comprehensive and efficient care. This position involves working closely with healthcare providers, patients, and their families to facilitate communication and coordinate services. The ideal candidate will possess strong organisational skills and a commitment to enhancing patient experiences.

Duties

• Serve as the primary point of contact for patients, addressing inquiries and providing information about services.
• Coordinate appointments, referrals, and follow-up care to ensure seamless patient journeys.
• Maintain accurate records of patient interactions and care plans in compliance with confidentiality regulations.
• Collaborate with healthcare teams to develop and implement individualised care plans tailored to patient needs.
• Monitor patient progress and communicate updates to relevant stakeholders.
• Assist in the management of office operations, including scheduling, documentation, and administrative tasks.
• Provide support to patients and their families, ensuring they understand treatment options and resources available.

Skills

• Strong organisational skills with the ability to manage multiple tasks efficiently.
• Excellent communication skills, both verbal and written, to effectively liaise with patients and healthcare professionals.
• Proficiency in office software applications for documentation and scheduling purposes.
• Empathy and compassion towards patients, demonstrating a commitment to their well-being.
• Ability to work collaboratively within a team environment while also being self-motivated.
• Attention to detail in maintaining accurate records and managing sensitive information.

This role is essential for fostering a supportive environment for patients as they navigate their healthcare journeys. If you are passionate about making a difference in people's lives through coordinated care, we encourage you to apply.

Job Types: Full-time, Part-time, Permanent, Fixed term contract

Pay: £13.00-£15.00 per hour

Benefits:

• Company car
• Company events
• Company pension
• Enhanced maternity leave
• Enhanced paternity leave
• Flexitime
• On-site parking

Experience:

• Organisational skills: 1 year (required)
• Care plans: 1 year (required)
• Leadership: 1 year (required)
• Office experience: 1 year (required)

Work Location: In person