InHouse Physicians

Overview
We are seeking a dedicated and compassionate Patient Care Coordinator to serve on our Population Health team to be the friendly, organized voice patients hear when they call in for scheduling, referrals, and follow-up. If you love helping people, thrive on staying organized, and want the flexibility of working from home while still being part of a patient care team, we'd love to hear from you.
This is a non-clinical role — no medical procedures, no license or certification required. That said, if you're a Certified Medical Assistant (CMA, RMA, or CCMA) looking for a lower-stress, work-from-home alternative, this role was built with you in mind.
The ideal candidate will possess strong organizational skills, excellent communication abilities, and a thorough understanding of medical administrative processes. You will be responsible for managing patient interactions and ensuring seamless communication within the healthcare team. This role offers an opportunity to contribute to high-quality patient care while supporting operational efficiency in a dynamic medical environment.
What You'll Do
<ul>
<li>Be the first friendly voice patients, clients and vendors hear — answering calls, scheduling and confirming appointments, and helping with portal messages and emails.</li>
<li>Schedule, confirm, and coordinate patient appointments using specialized patient management software and Electronic Health Records (EHR) systems.</li>
<li>Process referrals from start to finish: submitting requests, securing insurance authorizations, and tracking status with specialists' offices.</li>
<li>Assist patients with insurance verification, billing inquiries, and understanding health coverage options.</li>
<li>Protect patient privacy and handle sensitive information with care, every time.</li>
<li>Support medical staff by preparing necessary documentation, managing medical administrative tasks, and ensuring smooth population health operations.</li>
<li>Stay informed about relevant health regulation policies to ensure compliance across all administrative activities.</li>
</ul>
What We're Looking For
<ul>
<li>High school diploma or equivalent required.</li>
<li>No license or certification required — Medical Assistant certification (CMA, RMA, or CCMA) is a plus.</li>
<li>Prior experience working in a medical office or healthcare setting is required.</li>
<li>Strong customer service skills with the ability to handle sensitive situations professionally and empathetically.</li>
<li>Comfortable learning new software and working with an EHR system.</li>
</ul>
If you're organized, personable, and ready to bring your patient service skills to a remote role, we want to meet you!
Apply today and join our team in making a meaningful difference in our patients' healthcare experiences!
Pay: $21.00 - $24.00 per hour
Benefits:
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
Work Location: Remote

Care Coordinator for Population Health - remote position

Care Coordinator for Population Health - remote position

This job is no longer available

Talents

Recruiters

About